Our Employees: Understanding HSA
Dara Li headshot
Dara Li
April 4th, 2019
Run for students, by students

Harvard Student Agencies has 650+ active employees across dozens of positions. Among these employees, approximately 60 are student managers - Harvard undergraduate students who dedicate 15-20 hours a week during the school year and full-time over the summer to running HSA’s 13 constituent agencies. These student managers dedicate tremendous time and energy into running their businesses. In turn, they receive a “business major at Harvard” through hands-on experience (Harvard does not have an undergraduate business program). Our student management team “turns over” annually with a new team of managers each fiscal year. At the end of each fiscal year, managers may stay in their positions, are promoted to a senior manager, or work at HSA in a non-managerial position.

Growth in Total Employee Count over Ten Years

Our student hourly employees are at the core of our businesses, working as sales, stock, or web fulfillment associates for The Harvard Shop, as sales and delivery associates for HSA Cleaners and Dorm Essentials, as tutors and teaching fellows for HSA Tutoring and The Academies at Harvard, as bartenders with Harvard Bar Services, as couriers for Harvard Distribution, and as software engineers and UI designers for HSA DEV. Our hourly employees typically work at HSA throughout their time at Harvard. Data collected from our 2019 employee demographic surveys show that 73.7% of our hourly employees receive financial aid from Harvard, compared to the 55% Harvard College average. As the second largest employer behind Harvard University itself, we pride ourselves in being able to provide both business experience and supplemental income to students to defray the expenses of their education.

Financial Aid Recipients among HSA's Hourly Employees

Finally, HSA’s General Manager, Chief Financial Officer, Assistant Director of Finance, Retail and Operations Manager, Engineer Manager are full-time, permanent staff members. Our full-time staff members are vital both in the day-to-day operations of our businesses and maintaining institutional memory throughout the annual student manager turnover.